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Club Rankings™

Complete user manual — leaderboards, confirmations, and admin tools

Product

Club Rankings™ (standalone or included in CCM)

Operator

StoufferAI

Version

July 2026

PDF

/docs/club-rankings-user-manual.pdf

Table of contents

1. Overview & concepts
2. Part 1 — Members
3. Part 2 — Administrators
4. Part 3 — Settings reference
5. Part 4 — CSV import
6. Part 5 — Event registration
7. Part 6 — Series captains
8. Part 7 — Upgrade to full CCM

1. Overview & concepts

What Club Rankings is

Club Rankings is a club-scoped engagement and seeding system. Standings are valid only inside your club, per sport — not a global rating like DUPR or UTR.

• Each sport (Pickleball, Tennis, Bocce, etc.) has its own leaderboard.
• Players start at zero; rankings update after completed sessions only.
• Public points combine performance, participation, volunteer work, and sportsmanship.
• A hidden skill index helps with seeding and partner assignment — members never see it.

Event types

Sport-specific presets apply when rankings are first enabled for a section (e.g. Pickleball vs Tennis weights).

Mini-leagues (ranking series)

A series is a club-scoped mini-league within one sport — often a six-month season with eligibility rules (e.g. Women's Doubles 3.5+). Each series has its own standings on the Series tab. Admins create series, assign series captains to enter results, and may link event registration pages so sign-ups respect eligibility.

• Series results can count toward the club-wide leaderboard (admin configurable).
• Built-in templates speed up creation — women's/men's singles and doubles 3.5+, mixed doubles, open singles.
• Archived series stay in history but disappear from public pick lists.

Rankings wallet (QR + 4-digit confirm code)

Each ranked player receives a personal rankings wallet when they join a sport roster or register for a linked event:

• Wallet QR — opens /rankings-wallet to confirm session scores (scan at courtside).
• 4-digit confirm code — backup if the card is lost or the camera fails. Used only to confirm or dispute submitted scores — not for sign-in.

View your QR and re-print from My ranking. Admins can Regenerate wallet QR + 4-digit code on the member profile if a card is lost.

Confirmation workflow

When a member submits session results, every participant must confirm (or dispute) before standings update — unless your admin sets majority rule. Admins can also enter results directly (no confirmation needed).

1. Submitter logs the session and players.
2. Other players confirm by: wallet QR, 4-digit code (/rankings-wallet or Confirm tab), personal link (email), or the signed-in Confirm tab.
3. When confirmations are complete, rankings recalculate automatically.
4. Disputes appear in Admin → Review for a final decision.

Where to open it

On your community site: /rankings. Sign in as a member. Admins see an extra Admin tab.

Part 1 — Members

1.1 Leaderboard tab

• Choose your sport from the dropdown.
• View All time or Rolling window (months set by admin).
• Columns show rank, name, total points, and breakdown (performance, participation, volunteer, etc.).
• Players below the minimum event count may not appear until they qualify.

1.2 Series tab

View standings for an active mini-league (ranking series):

1. Choose your sport.
2. Open the Series tab.
3. Pick a series from the dropdown — name, season dates, and eligibility summary appear above the table.

If no series is listed, your admin has not created one for this sport yet.

1.3 Club stats tab

Community-wide stats: active players, sessions played, top performers, recent activity — useful for board reports.

1.4 My ranking tab

Your personal summary: points, wins/losses, streaks, achievements earned, and recent sessions. Also shows your rankings wallet QR and reminds you to keep your 4-digit confirm code (shown once when issued).

1.5 Submit results tab

1. Enter event name and date.
2. Choose event type (round robin, king of the court, ladder).
3. Add a row for every player who participated (including yourself).
4. Enter wins, losses, ties, points for/against, and placement as applicable.
5. Click Submit for confirmation.
6. Share personal confirm links with other players (shown after submit).

1.6 Confirm tab

Sessions waiting for your confirmation appear here when signed in. You can also:

• Enter your 4-digit confirm code in the quick-confirm box (same code as on your wallet card).
• Open /rankings-wallet on a courtside tablet — choose sport, enter code, confirm without full sign-in.
• Scan your wallet QR — then enter your 4-digit code on that page.

For each session you can:

• Confirm — agree the results are correct; standings update when all required confirmations are in.
• Dispute — flag for admin review with a short reason.

A badge on the Confirm tab shows how many items need your attention.

1.7 Achievements & bonuses

• Fast-confirm bonus — extra points if you confirm within the admin-set window (e.g. 48 hours).
• Volunteer bonus — admins mark Vol when entering results for members who helped set up or score.
• Champion / placement bonuses — configured per sport in admin settings.

1.8 Privacy

Admins may set leaderboard visibility to members only (sign-in required) or public (anyone with the link can view standings).

Part 2 — Administrators

Open Club Rankings and select the Admin tab (visible only to tenant admins).

2.1 Enter results

Direct entry — no member confirmation required. Use for league nights when the chair enters official results.

• Event name, date, type (round robin, king of the court, or ladder), and optional weight multiplier.
• One row per player — search roster by name.
• Check Vol for volunteers.
• Save & recalculate updates the leaderboard immediately.
• Recent ranked sessions — click to view or edit past events.

2.2 Import CSV

Bring history on day one without manual entry.

• Roster import — add members to a sport from spreadsheet.
• Results import — bulk import past sessions and scores.

Download templates from the Import tab:

• /templates/rankings-roster-import-template.csv
• /templates/rankings-results-import-template.csv

Preview before import; fix errors shown in the preview panel.

2.3 Review submissions

Pending member submissions and disputes. Admins can approve, edit, or reject. Approved sessions recalculate rankings.

2.4 Ranking settings

Per sport — tune how points are calculated (see Part 3). Changes apply on next recalculation.

2.5 Ranking series (mini-leagues)

Admin → Series panel — create and manage mini-leagues.

• Templates — start from presets (e.g. Women's Singles 3.5+) or build custom.
• Eligibility — gender, singles/doubles, rating min/max, season dates.
• Captains — search roster by name and assign series captains (see Part 6).
• Archive / reactivate — end a season without deleting history.
• Show archived — toggle to view past series in the admin list.

2.6 Standalone vs full CCM

Rankings-only tenants see court booking hidden; roster and import still available. Full CCM tenants also book courts, run event registration (Part 5), and may log ranking sessions from the admin schedule — when a schedule block has an event registration page, its Log rankings button opens the Events participants flow so results are scored in one place.

Part 3 — Settings reference

Part 4 — CSV import tips

• Use the provided templates — column headers must match.
• Roster rows need at least name + email (or member number if already in system).
• Results rows need event date, type, and per-player stats.
• Import roster before results if players are not yet on the sport roster.
• Large imports: preview first; fix row errors before running import.

Full CCM admins can also import members via Admin → Members (CourtReserve-style CSV) — that populates sign-in accounts; use Rankings Import for historical scores.

Part 5 — Event registration

Full CCM communities (and rankings-only tenants with events enabled) can run public registration pages from Admin → Events.

5.1 Create an event

1. Admin → Events → create event with title, date, sport, capacity, and registration deadline.
2. Optionally link a ranking series — registrations check eligibility (gender, rating, format).
3. Publish and share the registration URL (/event?code=…) or QR code.

5.2 Member registration

Members sign in, open the event link, and click Register. If they do not meet series eligibility, the page explains why registration is blocked. The event page shows the linked series name and rules when applicable.

5.3 Enter results from the roster

After the event, open the event in Admin → Events → Enter rankings from roster. Players who registered are pre-filled; enter wins, losses, points, and placement, then save. Standings update for the linked series and the club-wide board.

Part 6 — Series captains

Series captains are members assigned to enter official results for one mini-league — without full admin rights.

• Assign under Rankings → Admin → Series → select series → search member → Assign captain.
• Captains see a Captain tab in Club Rankings for their assigned series.
• They enter session results (no member confirmation required) and may edit series description and optional custom weights.
• They cannot create series, change eligibility, assign other captains, or access CSV import / dispute review.

Distribute the dedicated Series Captain User Manual (PDF) to volunteers in this role.

Part 7 — Upgrade to full Court Manager

Standalone Club Rankings customers can upgrade without losing data:

1. Open Club Rankings → Admin tab.
2. Click Start upgrade wizard on the upgrade banner.
3. Follow steps to add court booking (sections, courts, hours).
4. Same tenant, members, and ranking history are preserved.
5. After upgrade, manage billing under Admin → Billing (CCM plan).

Billing (standalone)

$29/month includes 150 active members. 14-day free trial at clubcourtmanager.com/start?product=rankings. Manage subscription in Admin → Billing.

Support

Email support@stoufferai.com · Product page: clubcourtmanager.com/platform/rankings

Club Rankings™ powered by StoufferAI · Document version July 2026